Responsibilities of the Hotel Support Specialist

• Assist in customer file maintenance. 

• Use database to update files to reflect current activity.

• Fax revised paperwork to correct hotels.

• Communicate with customers and hotels regarding hotel check out dates.

• Communicate via email to all necessary staff as needed.

• Assist in taking and entering new claims. 

• Assist with any projects assigned.

Requirements of the Hotel Support Specialist

• Customer service experience is a must (Face to face and/or phone)

• Proficient computer skills and typing speed

• Must be able to handle high call volume professionally and efficiently

• Attention to detail and accuracy are critical skills for this position

Responsibilities of the Customer Service Representative

• Communicate with customers regarding their accounts

• Call customers that are 5-29 days behind on their accounts

• Communicate options with customers to bring the account current

• Obtain payment with debit cards or checking information

• Document conversation in computer system

Requirements of the Customer Service Representative

• Bachelors degree required

• Proficient in Word, Excel, Outlook

• Excellent written and verbal communication skills

• Self starter and motivated personality

• Passion to grow within an organization

Responsibilities of the National Account Manager

• Research perspective clients to determine if they are a fit for the company

• Determine the equipment needs, types of commodities and service expectations for the perspective clients

• Establish multiple opportunities a month with perspective clients to submit pricing

• Engagement with each transition to transfer accounts to the Account Managers with expectation of providing excellent customer service

• Negotiate contracts and agreements with outside customer and organizations

• Confer with company leadership and staff members to discuss issues, coordinate activities and resolve problems.

Requirements of the National Account Manager

• 3+ years in outside sales within the 3pl/logistics sector

• Experience with TMS systems

• Ability to generate new business and leads by having a hunter mentality

Medical Sales Representatives will create and build a consultative, long-term relationship with their customers nationwide.

If you possess a tenacious desire to win and thrive in a fast-paced sales environment where success is rewarded-this is the position for you! Ideal candidates are individuals who are looking to start their sales career!

Responsibilities include:
1. Outbound calling to potential and established customers on a regular basis
2. Ability to establish and expand relationships with key executives and decision makers within each customer and territory
3. Demonstrate ability to close sales and overcome customer objections
4. Develop and maintain exceptional consultative relationships with existing customers

Second Shift Office Clerk, Waukegan, IL

Responsibilities of the Second Shift Office Clerk:

Take pictures of products to be placed in kits

Copy and paste descriptions of the items to be placed in the kit

Maintain accurate information for documents

Document changes and updates in systems and Excel

Assist with any other functions as needed

Requirements of the Second Shift Office Clerk:

Proficiency in MS Office and typing 35 WPM minimum

Office experience/other experience subject to review

Able to work independently in a team oriented environment

Insurance Benefits Verification Representative Buffalo Grove, IL

One of the largest pharmacy providers in the nation is currently seeking an Insurance Benefits Verification Representative in Buffalo Grove, IL. Interested candidates should be recent college graduates or possess a minimum of 2 years experience a professional work environment. Benefits verification experience is a plus.

Responsibilities of the Insurance Benefits Verification Representative

• Conduct a detailed benefit and eligibility verification of insurance benefits for plan participants.
• Navigate software systems to document conversations and outcomes as well as managing follow-up actions.
• Responsible for understanding and communicating medical information.
• Identify potential issues, collect and document/publish data, establish facts, draw conclusions, and solve problems is essential.

Our client is a Fortune 10 Company and one of the largest pharmacy providers in the nation. If you want to join forces with a company who employs over 240,000 people and whose goal is to help people on their path to better lives, this is the place for you. Great training programs, excellent career path options and the ability to positively impact the lives of others are just a few of the reasons that make this a dynamic place to work. Bridge has had a professional relationship with this company for the past 14 years and had placed over 2000 people with this company. This company has regularly converted top performing individuals to full time employees.

Responsibilities of the Data Entry Clerk

• Collect and enter patient demographics, insurance information and medical information for new patients into a computerized system.
• Receive new referrals via phone, fax or Internet.
• Maintain corporate database of physicians where licenses to practice medicine have been verified.
• Verify licensure of new physicians referring patients.
• Place outbound calls to gather additional patient information.
• Process Internet requests for new enrollments and/or prescription requests.
• Assist with the training of new/seasonal staff.

Requirements of the Data Entry Clerk

• Verifiable High School Diploma or GED is required
• Minimum of 1 year of office experience (other experience subject to review)
• Computer experience is required with proficiency in Microsoft Outlook, Word and Excel
• Basic alpha numeric data entry skills with attention to accuracy and quality is essential
• Ability to work independently in a team oriented environment while meeting individual performance goals
• Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential

Compensation of the Data Entry Clerk

• Salary :$13.00/hr

Responsibilities of the Patient Services Representative

• Place outbound and take inbound calls to doctor’s offices and patients.
• Schedule specialty medication shipments.
• Obtain and document clinical and demographic patient information.
• Verify insurance coverage and explain benefits and co-pay.
• Contact Doctor's offices for refills and clarification of prescriptions.

Requirements of the Patient Services Representative

• Strong interest in learning and working in the pharmaceutical industry
• Minimum 1 year of Pharmacy Technician experience or 4 year college degree
• Ability to demonstrate excellent communication skills and phone customer service
• Prior experience using Centricity EMR, Centricity Practice Solutions and Microsoft Office

Compensation for the Patient Services Representative

• The starting salary for this position is $16 hourly.

Prior Authorization Clerk (Insurance)Mount Prospect, IL

Responsibilities of the Prior Authorization Clerk

• Place approximately 30-40 calls daily to follow up on patient cases

• Contact doctors offices to obtain patients’ medical records

• Follow proper procedures in documenting and obtaining prior authorizations for specialty medications

• Review medical information obtained from doctors and qualifies patients for drug therapies in the Specialty Pharmacy Division

• Utilize several systems to track and log information

Requirements of the Prior Authorization Clerk

• High School diploma required, Bachelor's Degree Preferred

• Strong MS Word, Excel and Outlook skills are required

• Prior experience in a retail pharmacy is a plus

Compensation of the Prior Authorization Clerk

• Salary : $15.00/ hr for licensed, $15.50/hr for certification