Responsibilities of the Field Support Specialist

•    Provide billing implementation support for onboarding new accounts.

•    Work closely with the sales team to ensure that accounts are optimizing their workflow to be compatible with billing policies and processes

•    Serve as primary contact for the field sales team and accounts within assigned regions for billing related inquiries.

•    Respond to daily telephone and e-mail requests from both the sales team and accounts. Provide timely and accurate resolution.

•    Develop and provide recurring reports on account status and performance as well as ad hoc analysis as requested.

•    Work with the sales and revenue cycle teams to identify account trends and develop action plans as needed to improve quality.

•    Develop and maintain reimbursement expertise on the company’s products and services.

Requirements of the Field Support Specialist

•    5 - 10 years of experience with health insurance and billing operations.

•    Significant knowledge of reimbursement and revenue cycle processes.

•    Excellent insurance claim related problem-solving skills. Ability to research insurance denials, perform root cause analysis, and recommend next actions for timely resolution.

•    Very adept with Microsoft Office

•    Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders.

•    Associate or Bachelor’s degree or relevant experience in the healthcare field.

Administrative Assistant

Responsibilities:

• Open front doors and lock at the end of the day

• Answer and direct all incoming phone calls

• Greet all visitors that enter the building

• Sort and distribute all mail

• Check daily e-mails and spam

• Maintain company Outlook calendar

• Coordinate proper stock of office supplies, paper and kitchen needs

• Make sure all office machines are in working order and arrange for maintenance if needed

• Manage service of the following building areas and systems

:• Cleaning, HVAC, Landscaping, Irrigation System, Fire Alarm System, Generator, Backflow.

• Order supplies, furniture, computer hardware

• Arrange all meetings: PM, vendor lunch-and-learns, etc. as occasion arises• Maintain Safety Director’s files and assist document preparation when needed

• Keep all business licenses current, including all local municipalities

• Assist PM’s by creating:

• Safety Manuals, Foreman Binders, O&M Manuals, Panel Schedules

• Provide administrative support to Interiors operating division of Titan Electric

• Review, file and submit Daily Reports to General Contractor/Customer.

• Print/File/Transmit/Organize Plot Plans (drawings).

• Author job tracking worksheets for division project managers

• Other duties as may be assigned.

Requirements:

• Competency in MS Office

• Ability to perform filing and record keeping tasks

• Data entry and word processing skills

• Comfort with taking direction

• Desire for task completion and strong sense of follow through.

This is a junior accountant role. This position ensures that corporate accounting related functions (transactions, entries, reporting and maintenance) are properly executed, including, but not limited to the enhancement of internal controls and key control documentation. Responsibilities: Support the month-end closing process:

• Prepare and process assigned daily/monthly journal entries for IFRS purposes

• Prepare cash deposits as necessary

• Reconcile, research and resolve outstanding items pertaining to bank reconciliations

• Reconcile all assigned accounts

• Support the development and maintenance of financial controls procedures for financial reporting under IFRS guidelines Support annual closing process:

• Assist with internal and external audits with regards to control testing, account verifications, external confirmations, and other related projects.

Complete as required:

• Download daily cash statements and prepare daily cash reconciliation of all incoming funds
• Perform and review daily accounting for treasury and cash receipt/disbursement activity
• Perform daily reconciliation of subvention activity under direction of VCI Subvention Specialist
• Perform daily reconciliation of dealer bonus program activity including but not limited to collaboration with other team members

Education Required:

• Bachelor Degree in Accounting or Finance

Required Skills:

• 4 – 6 years professional accounting and financial analysis experience
• 2 – 3 years financial reporting experience
• 1 – 2 years financial services or consumer finance experience
• 1 – 2 years enterprise software experience (Oracle or SAP), and personal computer financial application knowledge and experience

Skills: General skills needed to perform the job

• Analytical and conceptual thinking – using logic and reason, creative and strategic
• Communication skills – interpersonal, presentation and written
• Strong skills in Microsoft Excel, Word, Access
• Integration – joining people, processes or systems
• Influencing and negotiation skills
• Problem solving

Responsibilities of the Recovery Specialist:

• Make outbound calls and handle inbound calls to collect on past due accounts with a wide range of delinquencies.

• Notify customers of defaulted accounts via phone.

• Present options to resolve financial obligation utilizing various methods.

• Achieve monthly goals and metrics.

• Record and update account activity.

Requirements of the Recovery Specialist:

• High school diploma required, 4-year degree preferred

• 1-2 years of experience preferred, entry level experience for degreed candidates

• Strong analytical, problem solving, communication, organizational and time management skills

• Well-developed follow through and sense of urgency

• Proficiency with Microsoft Office products

Currently looking for experienced Associate Account Managers to fill an opening with a leader in industrial and commercial tools and equipment in Libertyville, IL. The ideal candidate should hold a degree in a related field with at least 1-2 years of experience in a similar role and be proficient with Microsoft Office products.

Responsibilities of the Account Manager

• Make outbound calls and handle inbound calls to collect on delinquent accounts.
• Achieve monthly goals.
• Call to negotiate repayment or take alternative account resolutions.
• Record and update account activity.
• Perform various administrative functions.

Requirements of the Account Manager

• High school diploma or equivalent required, 4-year degree preferred
• Minimum 1-2 years of experience preferred, entry level experience for degreed candidates
• Well-developed follow through and sense of urgency
• Proficiency with Microsoft Office products
• Strong analytical, problem solving, communication, organizational and time management skills
• Strong prospecting, account development and relationship management skills
• Excellent customer service and communication skills

Office Clerk/Administrative Support Specialist

Duties:

• Reviewing files and records to answer requests for information

• Checking and distributing documents and correspondence

• Receiving, sorting and distributing incoming mail

• Maintaining filing systems

• Compiling records of office activities

• Photocopying, scanning and faxing

• Sending emails

• Preparing and sending outgoing mailings and packages

• Typing documents and correspondence

• Checking and entering data

Requirements:

• Strong MS Office and Data entry Skills

• 1 or more years of similar experience

• High school diploma or equivalency

Responsibilities:

•Collection of Subscription accounts to achieve established Corporate goals

•Debtor direct collections

•Coordinate collection efforts

•Administer cancellation requests

•Extensive phone contact collecting on active delinquent accounts

•Report and recommend solutions on customer service issues

•Achieve delinquency/loss goals and metrics

•Answer field and customer questions

•Educate on program features and benefits

•Assist with delinquency/loss reporting and tracking

•Work within other portfolios and projects as assigned

Requirements:

•1-3 years of directly related experience

•Bachelors degree highly preferred, high school diploma or equivalency

•Excellent computer software and communication skills

•Must be goal oriented and self motivated

Responsibilities of the National Account Executive

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business calls/meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Prepare responses for proposals (RFP-s) and quotation requests (RFQ-s)
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers

Requirements of the National Account Executive

• Demonstrated success selling in a third-party (3PL) brokerage environment
• Strong work ethic, self-motivation, and sales drive 
• Effective communication and negotiation skills 
• Confident decision-making skills 
• Proficiency in CRM software (Salesforce) 
• Bachelor’s degree or equivalent

This position is responsible for collecting and entering patient demographics, payer information and therapy information for new patients referred to the Specialty Pharmacy. This position will interact with referral sources to initiate the new referral process. This position may also participate as an auditor in quality initiatives, including continuous quality improvement, within the department. Duties include, but are not limited to: Receives new referrals via phone, fax, the Internet or any other option available to our customers; Enters patient demographics, payer information and therapy information into our system; Assists with enrollment of new patient information into the participant referral tracking system including diagnosis, demographics, payor information, etc.; Maintains corporate database of physicians where licenses to practice medicine have been verified; verify licensure of new physicians referring patients to the pharmacy. Places outbound calls to gather additional patient, payer or prescriber information; Sends receipt acknowledgements to physicians for referrals across all therapy lines; Processes Internet requests for new enrollments and/or therapy refill requests; and Assists with the training of new/seasonal staff on job function.

JOB SUMMARY The HVAC Mechanical Sales Engineer is responsible for expanding the design and design-build business by conducting job site surveys, site assessments, and site reports, producing engineering documents and drawings, providing equipment specifications, corresponding with clients, and quoting projects.

ESSENTIAL RESPONSIBILITIES • Designs systems for heating, ventilation, air conditioning, cooling, generators, and refrigeration systems. • Understands customer needs, following up on provided leads, quotes/budget projects, and works on bid specifications. • Emphasizes product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations. • Answers customers' technical and financial questions about our design, prices, availability, in order to process orders and resolve customer issues. • Utilizes technical skills to help us be our customers’ trusted advisor for engineering projects. • Conducts site visits to assist in the generation of accurate drawings. • Other duties as assigned.

ESSENTIAL QUALIFICATIONS AND REQUIREMENTS • Education and/or Experience: Degree in Mechanical Engineering, with three (3) years or more HVAC experience. • Technical Skills: Ability to produce engineering drawings, comprehend construction documents and specifications, and familiar with equipment submittals and shop drawings. • Mathematical Skills: Ability to accurately measure site conditions, qualify equipment to site parameters, and ensure quotes are profitable. Ability to estimate accurately to create profitable projects. • Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. • Language Skills: Excellent interpersonal communication skills: Ability to listen effectively to understand the needs of internal and external customers. Ability to talk with customers, coworkers, and vendors, and appropriately adjust technical content to meet different audience knowledge. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. • Computer Skills: Proficient in AutoCAD and MS Office (Word, Excel, Outlook). • Supervisory Responsibilities: This position has no supervisory responsibilities. • Physical Demands: This position requires the ability to: Regularly talk or hear. Frequently stand; walk; use hands to finger, handle, or touch objects, tools, or controls; reach above shoulders; and climb up ladders or balance. Occasionally sit; and stoop, kneel, or crouch. Occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. • Work Environment: While performing the duties of this job, the full-time employee will most often be working in a professional office environment, Monday-Friday from 8:00 AM – 5:00 PM, with one (1) unpaid hour for lunch. However, the employee will spend an almost equal amount of time working in the field, near moving mechanical parts and in outside weather conditions. The employee may also work in high, precarious places. The noise level in the field environment is occasionally loud. • Other Qualifications: Internally motivated to succeed. Requires little to no supervision. Technically competent and able to conceptualize engineering designs, with an ability to communicate with higher levels of organizational management. Self-starter, eager to make improvements to existing processes with minimal prompting or oversight. Ability to maintain credentials to customer sites that require background screenings.

DESIRABLE QUALIFICATIONS

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• Education and/or Experience: EIT and LEED certifications preferred. Sales experience preferred. Knowledge of electrical industry preferred.

 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.