Responsibilities

• Contact property managers, leasing agents and/or realtors regarding properties
• Utilize 3rd party rental sites to identify potential properties for policyholders
• Identify properties by finding out information regarding the property
• Communicate inter-departmentally for property and claim updates

Requirements

• Property management, leasing, real estate experience a plus!
• Office experience is a must!

Perks/Benefits

• Casual dress code on Friday

• Companies events to promote comradery

• Beautiful view of the Fox River right outside 

• Medical insurance (HMO/PPO options), optional FSA, 401k with a company match and PTO, vacation time and paid holidays upon permanent employment

Responsibilities of the Customer Account Representative

• Communicate with customers regarding their accounts.
• Call customers that are 5-29 days behind on their accounts.
• Communicate options with customers to bring the account up to date.
• Obtain payment with debit cards or checking information

Requirements of the Customer Account Representative

• Verifiable High School Diploma or equivalent​
• 1 year of customer service experience (face to face or over the phone)

Perks

• Casual dress code Friday and Saturday

• ​Lead Program (similar to Manager in Training program)   to grow within the company

• Active in Philanthropy (food drives, volunteer hours)

• Medical, dental, vision insurance, paid time off, 401K and employee leasing options

*Responsibilities of the Customer Service Representative  *

• Handle incoming or outgoing calls   Set up car rentals and emergency roadside assistance  
• Encourage and maintain a positive and successful culture  
• Must be able to successfully execute and deliver high quality customer service over the phone  
• Accurately document all conversations in the computer system

*Qualifications of the Customer Service Representative  *

• High School diploma or equivalent required

Responsibilities of the Customer Service Representative

• Communicate with customers via phone and email 
• Update customer’s file and ensure information is up to date
• Provide accurate information to all internal and external customers
• Respond to emails in a timely manner

Requirements of Customer Service Representative

• Customer service experience

• High School Diploma or equivalent

Responsibilities

• Update customers file and ensure information is up to date

• Use database to update files to reflect current activity

• Fax update paperwork to hotels

• Communicate with customers and hotels regarding check out dates and experience at the hotel

• Assist in taking and entering new claims

Requirements

• Customer service experience is a must (Face to face and/or phone)

Perks/Benefits

• Casual dress code Friday-Sunday

• Companies events to promote comradery

• Beautiful view of the Fox River right outside 

• Medical insurance (HMO/PPO options), optional FSA, 401k with a company match and PTO, vacation time and paid holidays upon permanent employment

Responsibilities of the Customer Service Representative

• Answer and provide concise, accurate and complete responses to all phone inquiries. 

• Determine caller’s need and proactively provide appropriate information.

• Explore all viable solutions, while offering guidance in determining the most appropriate course of action.

• Update and verify all account information.

• Navigate customers through the set-up process and layout of the consumer Internet.

• Perform all other professional customer service duties as required.

Requirements of the Customer Service Representative

• Pleasant phone personality 

• Possess active listening skills

• Bilingual - Spanish/English is highly desired

Responsibilities of the Customer Account Representative 

• Communicate with customers regarding their accounts. 

• Call customers that are 5-29 days behind on their accounts. 

• Communicate options with customers to bring the account up to date. 

• Obtain payment with debit cards or checking information

Requirements of the Customer Account Representative 

• Verifiable Associates or Bachelors degree 

• 1 year of customer service experience (face to face or over the phone)

Perks 

• Casual dress code Friday and Saturday 

• Lead Program (similar to Manager in Training program) to grow within the company 

• Active in Philanthropy (food drives, volunteer hours) 

• Medical, dental, vision insurance, paid time off, 401K and employee leasing options

• Process referral orders for patients that are prescribed sleep therapy equipment and 
• Performs appropriate tasks related to patient discharge and equipment fitting for a comprehensive and complete transition of care.
• Answers incoming patient and referral calls, verify all information and use appropriate forms/documents

Responsibilities of the Part-Time Customer Service Representative

• Handle incoming or outgoing calls

• Set up car rentals and emergency roadside assistance

• Encourage and maintain a positive and successful culture

• Must be able to successfully execute and deliver high quality customer service over the phone

• Accurately document all conversations in the computer system

Requirements of the Part-Time Customer Service Representative

• High School diploma or equivalent required

Hours

• Saturday-Monday, 8 hour shift between 5am-9pm.

Responsibilities

• Initiate phone call with policyholders upon receiving insurance claim

• Act as a point of contact for the policyholder during the search for a property

• Negotiate lease terms with appropriate parties

• Coordinate showings of property for the policyholder

• Determine needed furnishings for a property once approved

• Review leases prior to policyholders signing

• Coordinate delivery of furnishings and move in processes

• Follow up with policyholder up to 2 weeks after move-in to resolve issues

Requirements

• Leasing, property management and/or real estate experience is a must

Perks/Benefits

• Casual dress code on Friday

• Companies events to promote comradery

• Beautiful view of the Fox River right outside 

• Medical insurance (HMO/PPO options), optional FSA, 401k with a company match and PTO, vacation time and paid holidays upon permanent employment